F.A.Q.

F.A.Q.

How much does shipping cost?

Shipping is a $5.00 Flat Rate.

When will my order arrive?

Please allow 3-4 business days for order processing and verification, and an additional 3-7 business days for delivery. Once your order has been shipped, you will receive an email with your tracking information.

Can I get a refund or make an exchange?

Unfortunately, as of right now, all sales are final. Please make sure to review your order before completing your purchase.

Do you re-stock your inventory?

Infrequently we will re-stock some of our products. Please make sure to check back if an item you want is unavailable at the time you are on the site.

Why do my billing and shipping address have to match?

We require that your billing and shipping address match to prevent credit card fraud.

PLEASE NOTE THAT FAITH BY LUIS RESERVES THE RIGHT TO CANCEL OR REFUSE ANY ORDERS PLACED FOR ANY REASON.